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FAQs
Questions? No problem! Here are the most commonly asked questions we receive.
Do you ship overseas?
Our shipping is currently limited to Australian and New Zealand customers only. If you are based anywhere in Australia and NZ, you will find shipping options and pricing available upon checkout.
Do you offer price matching?
Yes, we do! For any items that you find cheaper elsewhere (non-sale, promotional or members discount pricing), we will provide a no-quibble price match guarantee. Please refer to our 'Terms & Conditions' for full details about our price match promise.
How long does delivery take?
Standard delivery times vary based on location and any special circumstances that may apply. Typically, customers can expect the following:
- Metro: Up to 6 business days
- Regional: Up to 7 business days
- Remote: Up to 14 business days
To view our latest delivery timeframes or find out about any special circumstances affecting shipping timelines, please visit our Delivery page.
How do you source products?
Each product is hand-selected by one of our passionate Dads before being vetted by Mums and Bubs. We know that Mum knows what's up and so we ensure that everything you see here has been carefully reviewed by Mumma too.
Do you offer refunds?
Absolutely! If you have a problem with your product, simply send us an email to support@bubda.com.au and we will organise a refund to you. Please refer to our 'Refund Policy' for full terms and conditions.